The Unitec Library has a fines policy for overdue items. Why? To encourage borrowers to return items on time, allowing us to keep library materials in circulation and available to all borrowers.
Policy on late returns and fines
Items you borrow are due back by the due date. A list of all items borrowed and their due dates is sent to your ‘preferred email address’ monthly and is also available under ‘My Account’ when you login to LibrarySearch. It is your responsibility to return items by the due date and overdue notices are sent as a courtesy only.
Once an item becomes overdue, fines will increase until the item is back at the library and discharged by library staff. If books are not returned when due and remain outstanding for a period of three months, the debt may be forwarded to our debt collectors, Baycorp.
You may be blocked from borrowing until overdue items are returned and fines/fees paid. Large fines, unpaid fees or overdues may also limit your access to Unitec and other institutions. There are serious consequences if you have large fines, unpaid fees or very overdue items. It can affect your enrolment and access to services (see section 4.9. of the Library Policy). For guidance on resolving problems with fines see below.
Overdue Fine amounts
|Reason for fine
||Fine per item
|Overdue standard loan items - this covers any item on the open shelves
|| 20 cents per day
|Overdue 2 hour short loans * - course reading items on short loan / desk copy items
||50 cents per HOUR
||50 cents per HOUR
|Overdue 24 hour short loans * **
||$4.00 per day
|Overdue 3 day short loans * **
||$4.00 per day
|Overdue recalled items - ie items that another user has requested be recalled
||$1.00 per day
|Overdue interloan items
|| 20 cents per day
Overdue fines continue to increase until the item is returned. The maximum fine is $20.00 per item for standard loans and $50 per item for recalled items or other types of loans such as
course reading items on short loan. A $10 fine is charged for laptops not returned before the library closes.
* Short loan items (ie 2 hour, 24 hour or 3 day loans) that are more than a day overdue may incur a $50 penalty.
** The fine is calculated from the time overdue and increases for each day following. Therefore an item returned a day late will incur an $8 fine - $4 for the overdue hours on the day it was due, plus $4 for overdue hours on the day it was returned, irrespective of the time the item was originally issued.
Lost item fines
Items are considered to be lost if they are overdue for 8 weeks or reported as lost by you. A bill is sent for the replacement cost, which is the actual replacement cost
. If the item is returned the replacement cost part of the bill is waived but the borrower will still have to pay all overdue fines (see above). See section 4.8 of the Library Policy.
Three methods for paying fines are as follows:
- Online through the student portal
- Log into the student portal. (Students need to use your @myunitec.ac.nz email address)
- Go to My Tools
- Click on the Make a payment button. If you have a library fine, the total owing will be displayed.
- In the dropdown Payment for, select Library fines, and enter the amount you wish to pay. Click on Continue to payment.
- Fill in all information needed to complete the online banking process.
- If the payment has been successful, you will receive a Unitec Library Fine/Fee Payment Receipt when your library balance has been updated.
- In Person - Pay in person at any Unitec library desk with cash or eftpos
- Internet Banking - You can pay your library fine via electronic banking as follows:
||Unitec Institute of Technology
|Unitec Bank account number:
||06 0287 0317573 00
||Your Unitec ID Number (eg 1406568 ) or username (eg millej15)
|Your name (The field is limited to 12 characters. If your name is longer abbreviate the first name to one letter, eg J MILLER).
- It is very important to include the particulars, code and reference above so the staff in Unitec accounts know what the payment is for and we can reconcile payments with our library system.
- If you pay by internet banking there may be delay of several days before your payment shows on your Library record. This is because we have to check the payments in Unitec finance system and then manually enter them into our Library system. We hope to have a more automated procedure in the future.
Tips for avoiding fines
- Bring items back by due date/time - course reading items on short loan and laptops attract large fines if not brought back within the time specified
- Bring recalled items back by date specified in recall notice - these attract large fines
- Check your email regularly for reminders from the Library - Overdue & recall notices are always sent to the ‘preferred’ email address in your Unitec record
- Register for overdue reminders and recall notices notices to be sent via text to your mobile phone
- Keep your contact details updated: Log into the student portal and go to Student Self-Service to check your personal contact details in your Unitec record are correct - if your postal, phone or email address has changed you should update it yourself within Student Self-Service.
- Don't ask others to return items for you. You are liable for all fines and fees incurred on borrowed items.
What to do if you have an overdue item
Difficulties returning item
Personal problems such as illness can sometimes prevent a borrower from renewing or returning items on time. If this happens to you contact the Customer Services Specialist at your library branch and request special consideration. You may be required to provide documentary evidence such as a medical certificate. We'd like to discuss your difficulty with you as soon as possible.
Problems paying fines
If you have problem paying your fine your initial approach should be to speak to a library staff member at the desk. We will be able to deal with the matter immediately in most cases. Where it cannot be resolved, your next step is to talk to the Customer Services Specialist at any of our libraries. Email or phone the Library if you cannot visit.
For more serious fines and long overdue material which are affecting your ability to access Unitec services contact the Resources Manager.